HOSPICE CARE


MAKE A REFERRAL

Self-referral or Inquiry

If you have questions regarding hospice or VNA Hospice Care, feel you or a loved one may benefit from hospice but do not have an attending physician, or if you would like VNA to contact your attending physician for a referral to hospice, simply call (314) 918-7171 Monday through Friday from 8:00 am to 5:00 pm. Please tell the operator you would like to make a hospice referral.

Physician order

To make a referral by telephone:
call (314) 918-7171 Monday through Friday, 8:00 am to 5:00 pm or (314) 918-7111 evenings and weekends. Please specify you would like to make a hospice referral.

Please provide the following information:

  • Patient's name, address, phone number and date of birth
  • Doctor's name and phone number
  • Diagnosis and treatment
  • Insurance carrier, policy number, and any additional insurance information

To make a referral by discharge order:
Physician simply writes "Refer to VNA Hospice Care for Hospice" on the discharge order and the discharge planner can fax the order along the above information to (314) 918-8054 or call (314) 918-7171. Visiting Nurse Association will assess the patient in the hospital, their home, or a skilled nursing facility.

VNA will coordinate details including:

  • Physician/prescription order confirmation
  • Insurance verification
  • Pharmaceutical delivery arrangement
  • Supplies and equipment
  • Skilled nursing, therapies and hospice specialty support services
  • Patient and caregiver teaching/training